Effective date: October 30th, 2025
Business name: Stellar Media, Victoria Crosby Editing (“we,” “us,” or “our”)
Contact: contact@victoriascrosby.com • 42807 Ford Rd, STE 398, Canton, MI 48187
Quick Summary
- We collect only what we need to deliver editing/ghostwriting services, run our site, and communicate with you.
- We do not sell your personal information or clients’ manuscripts.
1) What we collect
Information you provide directly
- Contact details: name, email, phone, social handles.
- Project files you upload.
- Billing details: invoicing address and transaction references (payments are processed by third-party providers; see below).
- Communications: emails, messages, call notes, testimonials, and feedback forms.
Information collected automatically
- Basic analytics and device data (IP address, browser, pages viewed, time on page, referring URL) via cookies or similar tech.
Optional marketing data
- Your newsletter preferences and engagement, if you opt in.
We do not knowingly collect data from children under 13 (or 16 where applicable). If you believe a minor has provided data, contact us to delete it.
2) How we use your information
- To provide services: evaluate samples, scope projects, edit/coach/ghostwrite, deliver files, manage timelines.
- To communicate: proposals, invoices, project updates, support, and service-related notices.
- To improve our site/services: troubleshoot, analytics, and quality control.
- To comply with law: tax, accounting, legal obligations, and to protect our rights.
Legal bases (EEA/UK visitors): performance of a contract, legitimate interests (service quality, security, analytics), consent (marketing cookies/newsletters), and legal obligation.
3) Client confidentiality (Editors & Ghostwriting)
- Your manuscripts, proposals, outlines, and any private materials are treated as confidential.
- If a separate NDA or service agreement exists, we will follow that agreement first.
4) Cookies & analytics
- We use essential cookies for site functionality and performance cookies for basic, aggregated analytics.
- If we use non-essential cookies, we will present a banner where you can accept, reject, or customize.
- You can also manage cookies in your browser settings.
5) Payment processing
We do not store full payment card numbers on our servers. Payments are handled by third-party processors. Those providers process your payment data under their own privacy policies.
6) Sharing & disclosure
We share personal information only with:
- Service providers/processors that help us operate (hosting, email, analytics, payments, cloud storage). These parties are bound by confidentiality and data-processing terms.
- Legal or safety: If required to comply with law or protect rights, property, or safety.
We do not sell or “share” personal information for cross-context behavioral advertising.
7) Data retention
- Legal/financial records: kept for the period required by law (e.g., 7 years for tax documents).
8) California & U.S. state privacy notices
If you are a California resident, you may have rights under the CCPA/CPRA, including access, deletion, correction, and the right to limit the use of certain sensitive data. We do not sell or share personal information for targeted advertising.
Residents of Virginia/Colorado/Connecticut/Utah may have similar rights. Contact us to exercise them.
You may also use the link “Do Not Sell or Share My Personal Information” if we ever introduce ad-tech that qualifies.
9) International transfers
We are based in Canton, MI and may use service providers in other countries. When transferring data internationally, we rely on appropriate safeguards (e.g., Standard Contractual Clauses or equivalent).
10) Security
We use reasonable technical and organizational measures (encrypted storage where feasible, access controls, regular updates). No method is 100% secure. If we learn of a data incident that affects you, we will notify you and relevant authorities as required by law.
11) Third-party links
Our site may link to external websites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.
12) Changes to this policy
We may update this policy from time to time. The “Effective date” above reflects the latest version. Significant changes will be noted on this page.
13) Contact us
Questions, requests, or complaints about privacy?
Email: contact@victoriascrosby.com
Mail: Stellar Media, 42807 Ford Rd, STE 398, Canton, MI 48187